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Chris Gregory

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About Chris Gregory

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    Customer Service Director

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  1. Hi All, I wanted to show you a neat trick on how to add documents to your patient portal. It's a useful tool in keeping track of results and making before and after comparisons while keeping track of your patient's progress. The steps are as follows: Visit the TruDiagnostic website, in the upper right-hand corner of the webpage please click Login/Register. If you need assistance with your login information please contact our support team at support@trudiagnostic.com. While in your dashboard if you look to the left side of your screen you will see your menu option. Se
  2. Hi Everyone, We at TruDiagnostic are excited to announce that TruAge™ Reports are ready! We have gotten so much positive feed bad from physicians and patients all over. However, many had to ask for assistance in viewing their reports. So I have listed steps to view reports below. If you still find yourself having trouble feel free to contact our Support Team at support@trudiagostic.com or (833) 963-1700. Patients can view their report by following the instructions below: Go to the TruDiagnostic website, by the upper right-hand corner click Login/Register. If you need assista
  3. Hi All, We at TruDiagnostic realize with your busy schedules and the current pandemic, seeing patients isn't always the easiest so we've created a solution for you. Our team has finished integrating a drop-ship function into your portals. You now can send a TruAge™ kit to your patients whenever and wherever you want and it’s only a few clicks away. I have listed the steps below: Visit the TruDiagnostic website and select the login option on the top right corner of the page. Login to your account, if you need any assistance with your login information please contact our
  4. Hi All, At TruDiagnostic our design team has put together a first of its kind portal for physicians and patients. In the physician portal, you will be able to perform all kinds of functions but, the one we get asked the most frequently is "how to order kits?' We've done our best to make this process as seamless as possible. The steps are as follows: Visit the TruDiagnostic website and select the login option on the top right corner of the page. Login to your account, if you need any assistance with your login information please contact our support team at support@trud
  5. The proper protocol for collecting a viable sample for TruAge™ is as follows: Wash hands, dry completely, and wipe down fingertips with the alcohol wipe provided. Hold the lancet firmly against fingertip and press the release button. Wipe the first droplet of blood away with the gauze pad. Place your finger against the taller side of the collection tube and massage the fingertip to increase blood flow. Fill the EDTA tube to the second line marked with a 250 mark. Once the sample is collected, apply the bandage to your finger. Place the cap on top of t
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